Do you offer home visits and demos?
Depending on the product we can offer home visits. For example, we can visit with mobility scooters, powerchairs and manual wheelchairs and can offer a measurement/assessment for rise and recline chairs although we always recommend that the user tries the chair if possible.
Do you hire out equipment i.e. wheelchairs or scooters for short term use?
Yes, we can hire out manual self propel wheelchairs or mobility scooters via our rental scheme. Minimum hire charge is based on 3 day hire. Wheelchair hire starts at £10.00 per day and scooter hire £20.00 per day.
I am the manager of a nursing home and need several of the same products. Do you sell products in bulk with discounts?
Yes, we have done this previously for various care/nursing homes and other organizations. We would be more than happy to provide a quotation.
Do you offer delivery and if so what are the costs involved?
Yes, we offer free delivery within “G” postcodes. Outwith this postcode area there is a variable delivery charge depending on postcode area.
How long does delivery take?
This depends on whether we have the product in stock or whether we have to order in from our suppliers.
Where do you deliver?
We can deliver to anywhere in mainland Scotland. Please see our Terms & Conditions page for details of our delivery charges.
Can you tell me if you have a printed catalogue/brochure that you can send out?
Yes we do, please just contact the showroom where our staff would be more than happy to take your details and send a copy out to you.
Do you offer financing on your products?
No, we don’t offer finance or HP. We offer either a cash purchase or scooters and powered wheelchairs are available on the Motability Scheme.
Our local MS centre has told us that there is a grant scheme available. Do you know anything about this?
Yes, the MS Society is able to provide grants towards the cost of items that you may need as a result of your MS, if there is no health or social services funding available. If you have more than £16,000 in saving then unfortunately no grant will be available. If you have more than £8,000 in savings, the MS Society will ask you to make a contribution. Other terms and conditions may apply. For further information you can contact the MS Society Grants Department in Scotland on 0131 335 4050.
How much of my DLA can go on products?
It depends on the scooter or powered wheelchair as the costs vary per product.
Do you buy used products to sell on?
No, we tend not to buy second hand products. We sell mainly new although we may accept the occasional trade in depending on the condition of the scooter/powered wheelchair.
How does the Motability Scheme work?
Please refer to our Motability scheme pages for cars, wheelchairs or scooters.
What are your opening hours?
We are open Mon-Sat 9am-5pm and from 10am-4pm on a Sunday.
Do you offer repairs and replacements?
Yes, we can offer a repair and maintenance service for scooters, powered wheelchairs and manual wheelchairs.