Our customer service doesn’t end at the till.  We think it’s important to ensure your purchase gets exactly where it needs to go and you receive the support you need.

Peace of Mind

Our home delivery service is operated with our own staff, not just a delivery company that dumps a box of bits with a do-it-yourself instruction sheet!  As well as helping guide you on use and care of your new purchase, we offer free home assembly on items like scooters, adjustable beds and rise and recline chairs, so all you have to do is sit back and relax.  We always endeavour to provide a personal service and peace of mind!

Online Orders

We offer free delivery for all online orders over £90. Standard delivery for online orders under £90 is £5.95. Offshore orders (inc. Scottish highlands and islands) are likely to incur extra delivery charges which the purchaser will be notified of and required to pay in full before an order is dispatched.

Instore Orders (Glasgow and Carluke)

Home delivery is completely free for orders over £90 and powered products, including rise and recline chairs, beds, scooters and powerchairs. Offshore orders (inc. Scottish highlands and islands) are likely to incur extra delivery charges which the purchaser will be notified of and required to pay in full before an order is dispatched.

If you live outwith these areas such as offshore (inc. Scottish highlands and islands) orders are likely to incur an extra delivery charge, we’re happy to discuss the delivery rate. Simply ask a member of staff in store for more information, or go to our Contact Us page.