Mobility Solutions (part of Allied Vehicles Ltd) wants you to feel secure when visiting our website and to respect the privacy of all our customers. Our approach to maintaining your privacy is summarised in this privacy statement.
What information do we gather?
We have designed the site so that, in general, you can visit without the need to reveal personal information. Exceptions to this principle are noted below.
1. Indirectly, through computer protocols
One example of this is ‘cookies’. Used by many sites cookies are small automated files sent between computers, which help relate information shown on our site to areas of the site that you have previously visited. If you are uncomfortable regarding use of our cookies or cookies in general, please keep in mind that you can disable this function on your computer by changing settings in the preferences or options menu on your browser. Some information about how to disable cookies on different browsers can be found at www.aboutcookies.org. Your IP address may also be used to provide us with non-personalised information about users of our site.
2. Directly, through online forms
We also collect information which you choose to submit to us voluntarily, through online forms provided on this site. It is completely up to you whether you wish to provide such information and it will be clear where you are asked to do so.
How do we use this information?
Electronic information, including your IP address, helps us to analyse usage trends on our site, such as what sections are most popular, so that we can continually improve the information we provide. Information provided by you may also be used for our internal business records or so that we can communicate with you, either to respond to a specific query you have submitted or to keep you up to date with relevant news, products and services. We may send you promotional materials via the post, or by e-mail (if you have agreed that we can use your email address for that purpose) or we may contact you by telephone.
What about sensitive personal data?
Generally speaking we do not collect sensitive personal data (such as racial or ethnic origin, nationality, political opinions, religious beliefs, etc). In order to tailor product offers to your circumstances we may sometimes ask for information such as your age or any disability that you may have. As with all data, it is entirely up to you to decide whether or not you are happy to provide this information. You do not need to provide us with personal information that you do not want to share.
Who will have access to this information?
Your information will be available to Mobility Solutions and other Allied Vehicles Ltd staff who require to use it in the course of their duties (such as administration or communications). It may also be shared with reputable suppliers that we employ for specific, practical purposes (e.g. sending out mail). From time to time data may also be shared with other companies in the Allied Vehicles Group or with carefully selected providers of other relevant products and services, with whom we have developed a special business relationship.
We use appropriate physical, electronic and managerial procedures to ensure that your customer information is safeguarded from unauthorised access or disclosure.
Each form on the site used for you to provide voluntary information includes an opportunity to opt-out of receiving future communications, other than a response to the specific query you may have at the time. If you DO NOT wish to receive future communications please simply click on the check-box at the foot of the form to remove the tick automatically shown in the box. Should you change your mind at some future date about receiving such information, simply let us know by using one of the following addresses:
Mobility Solutions, 75 Hawthorn Street, Glasgow G22 6HY
0800 916 0051
0800 587 9659
Can you find out what information we hold about you?
You are entitled to ask whether we hold personal information about you and, if so, to have access to this information and to require it to be corrected if it is inaccurate. You can do this using the contact addresses given above.
If you are aged 12 or under, please ensure that you get the consent of your parent or guardian before you submit any personal information through this website.
Any amendment to this privacy statement will be published on this website.