If you’re planning to travel abroad with your mobility scooter, there is some important research and preparation required in advance. You may find yourself asking questions such as “What types of scooters are allowed?” and “What restrictions do airlines have?”
To help, we’ve created a guide covering what you can do beforehand to ensure a smooth, stress‑free experience at the airport.
Advance Planning
The most important step is research. This should be done in advance as each airline has its own rules on whether a mobility scooter is permitted on board along with specific requirements that must be followed.
When booking your flight, you must inform the airline that you will be travelling with a mobility scooter. Provide key details such as the scooter model, size, and battery type as early as possible (at least 48 hours before departure). This is essential because airlines may limit the number of mobility scooters allowed per flight. It also allows them time to arrange any necessary assistance and ensure safety measures are taken.
On the day of travel, arrive at the airport a couple of hours before your flight. This allows plenty of time for check‑in, security and discussing any requirements with airline staff so you know exactly what to expect next.
If you are unsure about your mobility scooter’s specifications, you can refer to the manufacturer’s website. Alternatively, the British Healthcare Trades Association (BHTA) has a helpful list that you can filter to identify which products are safe for air travel. This list also includes detailed information about each scooter, such as dimensions and battery type.
Batteries
Lithium batteries must be removed from the scooter frame before boarding. As a rule, lithium batteries should not exceed 300Wh but it’s important to check the specific requirements of your airline, as policies can vary.
Make sure your battery is fully charged before you arrive at the airport, as you may be able to use your scooter in certain areas both before and after your flight. It is also important to keep in mind that electrical systems differ between countries, so consider purchasing a plug adaptor before you travel and check that your charger is compatible with the voltage at your destination.
Protection
Apply appropriate protection, such as padding to any components that could be exposed to scratching or damage during the flight.
Before your flight, take photographs and videos of your mobility scooter to record its condition. After landing, inspect your mobility scooter immediately. If you notice any damage, take additional photos and report it to the airline straight away.
If your scooter is damaged during the flight, you may be entitled to compensation from the airline. However, this may not always cover the full value of your scooter so we recommend arranging suitable insurance to ensure you are fully protected.
Useful Links
Ultimately you should always check with your airline before you travel. Below are handy links to some of the leading airlines outlining their individual procedures, requirements, and terms regarding travelling with mobility products.
